FAQ page
Frequently Asked Questions (FAQ) – Fixmarry.com
Welcome to Fixmarry.com! We know you might have some questions, so we’ve put together this FAQ to help you out. If you don’t find what you’re looking for, feel free to reach out—we’re happy to help!
1. Getting Started
Q: How do I create an account?
A: It’s easy! Just click on Sign Up, fill in your details, and verify your email and phone number. Once you’re in, complete your profile to get the best match suggestions!
Q: Is Fixmarry.com free to use?
A: We offer both free and premium memberships. You can create a profile and browse matches for free, but premium features like messaging require a subscription.
Q: Can I use Fixmarry.com on my mobile?
A: Absolutely! Our website is mobile-friendly, and we’re working on launching an app soon!
2. Finding and Connecting with Matches
Q: How do I find matches?
A: Once your profile is complete, our smart matchmaking system suggests compatible profiles based on your preferences. You can also use search filters to find your ideal match.
Q: Can I chat with other members?
A: Yes! If you have a premium membership, you can send messages and connect with other members.
Q: What should I do if I receive an inappropriate message?
A: We take your safety seriously. You can block and report any user who behaves inappropriately by using the options on their profile.
3. Profile and Privacy
Q: Can I edit my profile after signing up?
A: Of course! You can update your information anytime from your account settings.
Q: Who can see my profile?
A: Only registered members can view profiles. You can also customize privacy settings to control who sees your details.
Q: Can I hide my profile?
A: Yes, you can temporarily hide your profile from search results if you need a break.
4. Payments and Memberships
Q: What are the benefits of a premium membership?
A: Premium members get access to unlimited messaging, advanced search filters, priority profile visibility, and more.
Q: How can I upgrade to a premium membership?
A: Simply go to the Subscription section in your account, choose a plan, and complete the payment.
Q: Can I cancel my subscription?
A: Yes, you can cancel anytime. However, refunds are only given under certain conditions. Check our Refund Policy for details.
5. Safety and Security
Q: How do you ensure user safety?
A: We have strict verification measures, Automated Security Checks, and a Report Misuse feature to keep Fixmarry.com safe for everyone.
Q: Are my personal details secure?
A: Yes! We use encryption and security measures to protect your data. Your contact details are never shared publicly.
Q: What should I do if I suspect a scammer?
A: Report them immediately using the Report User button or email us at report@Fixmarry.com.
6. Need Help?
If you still have questions, our support team is here for you!
📧 Email: support@Fixmarry.com
📞 Phone: 08985289854
We’re excited to be part of your journey in finding the perfect match. Happy matchmaking!
A trusted matrimonial & matchmaking service, has always differentiated itself from other matrimonials through its innovation-led approach by redefining the way Indian brides and grooms meet for marriage.India’s No.1 Matchmaking and Matrimony Service, was founded with a simple objective - to help people find happiness.